I gave the wrong address when ordering, now what ?

In our checkout process you will have selected a disclaimer stating that the address you provided us was correct.

If you have given us the incorrect address then we are unable to send out a replacement tea and you will need to purchase again if you wish to do so.

In order to send our wonderful customers their parcels at the efficient rate we do, our dispatch system is extremely fast so it is impossible to recall packages and make address changes.

If you've provided us the incorrect or old address, we suggest that you notify the occupant of the address you provided us with and hopefully they can help you retrieve your parcel.